See What Our Customers are Saying

"...As a merchant across so many engines, it is hard to have accountability on the charges from the shopping engines because syndication may occur. However, MerchantAdvantage offers a great reporting solution (Chanalytics) to track details of all transactions per engine, saving money and time. Numbers are just numbers unless you have something to compare them to, and this tool allows you to compare your statistics and those reported by the engines in order to reconcile for payment.

Thanks to the help of the generous support specialist on our account, our success would have not reached such high levels. Current updates and regular exports from Merchant Advantage make us on top of our competition as well as increase our gain on daily page rank across all channels. Who knew that a time change in an import schedule could raise sales over a weekend by 20%! (Thanks, Brett!)"

Stephanie, DoD Marketing

In an effort to automate our many data feeds and have them generated from a central location, PtouchDirect.com became a MerchantAdvantage customer. As a small, fast-growing company each employee is required to wear many hats and time is critical, especially when you're working on several projects at once.

As our channels increased the time needed to manage our feeds continued to increase and trying to keep them current with the our in-house database and FTP drop boxes was chaotic as each channel wanted their own format, delivery location, file name, etc. Just keeping our feeds online was considered a success - if they were current it was simply a bonus...we needed help.

We were looking for a simple solution when we signed up with MerchantAdvantage but what we found was essentially a new PtouchDirect.com employee. After a simple setup and a little tweaking, the time needed to manage our feeds is minimal and I know our feeds are up to date, new products are online, new prices are loaded, and we're getting the most for our CPC dollars in the channels we use.

I still wear many hats but MerchantAdvantage now wears one too and the time I have for other projects has increased...and so has business.

Bryan, PtouchDirect.com

"As a ProStores user, MerchantAdvantage has been my solution for providing feeds to several CSEs and marketplaces including Amazon, NexTag, & PriceGrabber.

ProStores is not compatible with sending feeds to these marketplaces. If you are a ProStores user looking to extend your customer reach, MerchantAdvantage is your solution. They can provide feeds to over 100 different shopping channels to help you build your business."

Joe, biggsports.com

"ButterflyPhoto.com is one of the leading providers of consumer electronics in North America. Since 2000 our company has grown over six fold. In 2007, TWICE Magazine ranked us #55 among the top 100 consumer electronics retailers in the United States. We provide shoppers with the ability to research, compare, and purchase products. To attribute to our success, we use the comparison shopping engines to drive traffic and sales for all of our sites. To manage our four accounts, we use MerchantAdvantage to control our feed management on about ten different engines.

With big things planned for 2008, we implemented a new internal system for our e-commerce business. With implementation of a new system, there comes headaches and changes, however, MerchantAdvantage was the relief amongst the despair, continuously generating feeds properly and sending them accordingly to our comparison shopping engines; PriceGrabber, NexTag, Amazon, to name a few. MerchantAdvantage Support Specialists made suggestions to ease the transition, and most of all, made sure that all the communication between all engines was clear and interpreted correctly.

As a merchant across so many engines, it is hard to have accountability on the charges from the shopping engines because syndication may occur. However, MerchantAdvantage offers a great reporting solution (Chanalytics) to track details of all transactions per engine, saving money and time. Numbers are just numbers unless you have something to compare them to, and this tool allows you to compare your statistics and those reported by the engines in order to reconcile for payment.

Thanks to the help of the generous support specialist on our account, our success would have not reached such high levels. Current updates and regular exports from MerchantAdvantage make us on top of our competition as well as increase our gain on daily page rank across all channels. Who knew that a time change in an import schedule could raise sales over a weekend by 20%! (Thanks, Brett!)"

Stephanie, dodmarketing.com

"Three years ago, Dr. Laurie Glusman, a Ph.D. psychologist and mother of three, began a small business out of her garage focused on sleep products for babies and children. In a short amount of time, however, it became clear that there was a greater need for high-quality sleep, rest, and relaxation products. The business has grown beyond its dreams and now resides in a warehouse instead of the garage it once called home.

A few short years ago, SleepWellBaby was reaching a few customers; today they are reaching millions. SleepWellBaby owes much of their success to their relationship with MerchantAdvantage. MerchantAdvantage has increased their visibility through a unique Channel Management program. SleepWellBaby products are now found on shopping comparison websites such as Become.com, Amazon.com, Shopping.com, Pricerunner.com, JustMommies.com, Nextag.com, Shopping.com, and Shop.com, to name a few. MerchantAdvantage has allowed SleepWellBaby to increase their internet presence and provide sleep and relaxation aids to customers throughout the world. Along with working to get the word out about these wonderful state of the art products, MerchantAdvantage offers wonderful technical support, which is very supportive and helpful, every step of the way".

Brian, Sleepwellbaby.com

B&H Photo Video has been serving the imaging market since 1973. Among the items we carry are Digital Cameras,35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Consumer & Pro Video, Pro Audio, Binoculars, Apple iPod, MP3 plus other portable entertainment gadgets & all accessories. Over 200,000 items, all at Low Price$ & ready to ship. Authorized Dealer for Canon, Sony Nikon, Apple, Olympus, Panasonic & almost all Mfgr.'s, 6th Time Awardee of the Circle of Excellence Platinum Award as one of the "Very Best Performing E-tailers" for 2007, satisfying customers since 1973.

B&H Photo-Video has been using MerchantAdvantage since 2006. We have been able to save a considerable amount of time & resources in order to customize the numerous feeds we send to each of our many comparison shopping sites. We are also able to quickly implement any changes which allow us to be constantly competitive in our niche. We are grateful to have a partner such as MerchantAdvantage for not only providing the tools & expertise but also providing knowledgeable, courteous, professional customer service staff who are responsive to all of our needs.

Zoltan, B&H Photo-Video-Pro Audio

"Our company has a relatively new account with Merchant Advantage. Like anything new We've experienced some "growing pains" along the way with the learning curve involved.
We thought that as a company you should know about the wonderful service that your representative has provided us with. Scott Chen is amazing! I appreciate his obvious high standards and commitment to his customers - the careful attention is so rarely experienced these days. He does a great service toward building the reputation of your company. Also, because we are new to this system and doing shopping engine feeds in general, we've had many "beginner" questions. Mr. Chen has made this transition a breeze and answers all of our concerns in a quick manner while taking the time to make sure that everything is explained in a method that we can understand. He is to be commended for his excellent service."

Stephanie, USA Wallpaper

"MA programmers are the Best! Thanks for all your help with the Amazon feed. Your team always goes above and beyond. We always recommend MerchantAdvantage."

Joel, ProFlowers

"I have been working with MerchantAdvantage for the past three or four months for marketing and sending data feed to different channels for my products. During the past years, I have used many different software companies, but I have not seen anything comparable to MerchantAdvantage. The service they have is unprecedented. I have been especially impressed with Scott, who has been very helpful over the past three or four months. He knows exactly what he is doing. He is a dedicated, hard working person. I appreciate the fact that he returns all of my calls in a timely fashion.

I believe he is one of few people I have known who knows so much about the area of work in which he is involved. Scott helped me to set up a new system on Amazon with new data feed and it has literally doubled my sales in the last two to three days, which I owe to Scott. I would recommend this company to anyone who is interested in these types of services, such as sending or optimizing data feed, or with working with Amazon or any other shopping channels.

I think highly of their business sense, and they have taken customer service to the next level. I know with their help, I will increase my conversion rate on different channels. Therefore, I offer this recommendation for this company and, especially, for Scott, whose work I appreciate, including his handling of the issues and problems I have encountered, which he has resolved in a timely fashion and without any problem. Thanks again for such a great job."

Dr. Farid , Crescent Health Center

"I am really excited to be up and running on the MerchantAdvantage application. The program is extremely robust and has so far exceeded my expectations in terms of it's capacity to manipulate and handle my data. The training sessions were very organized and professional and I have found all MerchantAdvantage staff to be helpful and knowledgeable. The program will save us tons of time and hopefully enable us to bring in more customers from our channel partners."

Zev, Soho Lighting

"The great advantage for my business was the ability to fully customize our product feeds for each comparison site. Using this tool, we can instantly make detailed changes that allow us to stay ahead of our competition."

Sue, TshirtsMall.com

"Installation is fast and easy, customer support was very knowledgeable. The tech support department understands my needs and is able to assist quickly in resolving my questions. After 30 days of using the Channel Management software application, what I have seen so far, is that the tool does save time, enables you to be selective about the products shown on each channel and it does eliminate low end product items that eat up your funds that generate very little in the way of sales. It also enables you to target certain products to the different audiences that shop on each channel. Plus it enables you to quickly begin selling on new channels without a lot of start up work. Eventually it will enable you to determine whether a channel is generating the sales anticipated and if not, to change your marketing strategy for that channel"

Carol, CarolsCandyStore

"Channel Management gives me 100% of what I need to manage all of my online shopping destination site at one tenth of the cost of other companies."

Scott, Extrememoto